CX Process Expert | Oracle CX Architect Solutions | Oracle CX Functional Expert
- 8 Years as a CX Oracle Consultant.
- 5 Years as a Consultant for Online Business.
- 7 years as IT Project Manager.
- 12 years as Process IT Consultant (Analyst, Architect, Sales & Presales).
Certificaciones
- Oracle Siebel 8.0 Integration Champion Assessment
- Oracle Siebel CRM 8.0 Sales and Marketing Implementation Champion Assessment
- Oracle Certified Expert, Business Analyst
- Oracle SOA Suite 11g Certified Implementation Specialist
- Oracle Certified Expert, Customer Relationship Management 8 Business Analyst
- Oracle Fusion CRM: Sales Certified Implementation Specialist
- Oracle SOA Suite PreSales Specialist
- Oracle SOA Suite Sales Specialist
Conocimientos
- English 90%
- Project Management Institute. Standard use.
- Wide Knowledge on Customer Experience Solutions.
- Expert on Process Business Analyst.
- Management Skills.
- eCommerce.
- Google Analytics, Adwords, Adsense, Best Practices.
- SEO, Writer Content, Content Manager, Social Network Strategies, WordPress, GraphicDesign, Marketing
- Online Marketing, Marketing Strategies, Email Marketing, Social Marketing.
Technology
- Oracle Engagement Cloud (Sales & Service)
- Oracle Eloqua (Marketing)
- Oracle Integration Cloud (OIC)
- Oracle Identity Cloud Service (IDCS)
- Oracle Visual Builder Cloud Service (VBCS)
- Oracle SOA Suite
Algunos clientes
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